FAQs - HF Cosmetics
Here are some frequently asked questions to help you better understand our products, services, and policies. If you have any further questions, feel free to contact our customer support team.

FAQs
We accept major credit and debit cards, PayPal, and bank transfers. All transactions are secured to protect your personal information.
For standard shipping within the Netherlands, your order will typically arrive within 3-5 business days. Express shipping is available for delivery within 1-2 business days.
Once your order is shipped, we will send you a confirmation email with a tracking number so you can follow the delivery status of your package.
Yes, you can return any unused and unopened products within 14 days of receiving your order for a full refund. If the product is defective, please contact our support team for assistance. For more details, visit our Return Policy.
If you receive a damaged or incorrect product, please contact us at support@hfcosmetics.nl within 48 hours of receiving your order. We will arrange a replacement or refund at no additional cost.
You can reach us via email at support@hfcosmetics.nl or by phone at .Our customer support team is available Monday through Friday, 9:00 AM – 6:00 PM.
A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.
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